Frequently Asked Questions
Everything you need to know about your Selvedge Magazine subscription, orders, and our commitment to textile artistry.
How can I manage my print magazine subscription?
You can manage your subscription through the 'My Account' portal on our website. From there, you can update your shipping address, renew your annual subscription, or switch between print and digital formats.
Do you offer international shipping for back issues and textile goods?
Yes, we ship worldwide. Shipping costs are calculated at checkout based on the weight of the items and your destination. Please note that international orders may be subject to local customs duties and taxes.
What should I do if my magazine arrives damaged?
We take great care in packaging our issues, but if your copy arrives damaged, please contact our customer service team within 14 days of receipt with a photo of the damage. We will arrange for a replacement to be sent immediately.
Can I access digital versions of the magazine on multiple devices?
Absolutely. Once you purchase a digital subscription or individual digital issue, you can access it via our website or the Selvedge App available on iOS and Android using your account credentials.
What is your return policy for items from the Selvedge shop?
Non-magazine items, such as textiles and craft kits, can be returned within 28 days of purchase provided they are in their original, unused condition. Please note that shipping costs for returns are the responsibility of the customer unless the item is faulty.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.